Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Lakes (Colchester Hospital)
2023-06-28
Person
3
5
0
Review of Ardleigh Ward
28th June 2023
The staff ie reception were great and the majority of the ward staff inmet were good but there was a couple of staff whom I have spoke in person and on the phone too and they were very rude and abrupt
Suggested improvements
Not have a trainer member of staff sent out to receive my daughter back onto the ward and in the process start searching her in the reception area rather then the patient search room with unwanted inappropriate touching of my daughter in front of me and having to be told by myself and daughter that the search is meant to be done in the search room not public
The Lakes (Colchester Hospital)
2023-06-28
Person
2
5
0
Review of Ardleigh Ward
28th June 2023
Care was okey most staff were nice some were very rude and inappropriate
Suggested improvements
Not getting g searched in the reception around other people including men by a training student member of staff who was inappropriate didn't ask before doi g anything and had to be told wherr to search.someone
The Lakes (Colchester Hospital)
2023-06-15
Person
3
5
0
Review of Henneage Ward
15th June 2023
The Lakes (Colchester Hospital)
2023-06-09
Person
5
5
0
Review of Gosfield Ward
written by
9th June 2023
Becaus the staff do not no what they have done for me.
Suggested improvements
N/A.
The Lakes (Colchester Hospital)
2023-05-06
Person
4
5
0
Review of Henneage Ward
written by a patient
6th May 2023
Because that's what I think.
Suggested improvements
Nothing.
The Lakes (Colchester Hospital)
2023-04-23
Person
5
5
0
Review of Gosfield Ward
23rd April 2023
I canot fault staff, their treatment towards me, they were informative, with every query I had, the ward is clean, the ward is happy and vibrant, leave when requested.
Suggested improvements
Sometimes lunch is sandwich (of) and soup - not the best but this is not everyday so not a huge issue.
The Lakes (Colchester Hospital)
2023-04-18
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 18th April 2023
The staff at Colchester hospital were friendly, the out patient department is excellent, was seen in timely scales, staff were very pleasant, went straight through x ray and a excellent service
The Lakes (Colchester Hospital)
2023-04-08
Person
5
5
0
Review of Henneage Ward
8th April 2023
I found that all the staff were so kind and caring.
Suggested improvements
A waiting radio in the bedroom.
The Lakes (Colchester Hospital)
2023-03-16
Person
4
5
0
Review of Gosfield Ward
16th March 2023
I didn't realise how much I abused my mental health until I was checked into the ward, but fully understand now. All the staff were very accommodating and helpful and have certainly put me in the right direction to get the help I have always needed
Suggested improvements
The communication between the hierarchy of the staff could be better, but I understand the jobs are filled with incredible pressure and I am very appreciative of their hard work and time
The Lakes (Colchester Hospital)
2023-03-12
Person
4
5
0
Review of Henneage Ward
written by
12th March 2023
I was well looked after and treated with respect.
Suggested improvements
Nothing all was good.